Tout ce que vous devez savoir pour choisir, commander et recevoir votre défibrillateur automatique externe (DAE).

Expédition

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We recommend thinking about where you'll keep it and who might use it. Key things to consider are ease of use (especially for first-time users), where it'll be stored (indoors, a seasonal property like a cottage, or in the cab of your truck for more rugged adventures), and whether you'd prefer a semi-automatic model (you press a button to deliver the shock) or a fully automatic one (the device delivers the shock on its own). Not sure where to start? Give us a call! We're happy to help you figure out what fits your situation.

The main ongoing costs are replacement pads and batteries, which typically need replacing every four to five years depending on your device. Some models use an all-in-one cartridge that covers both, which makes your life even easier. Beyond that, most AEDs run self-checks automatically, so there's no regular service or professional maintenance required.

Shipping

Delivery times can vary depending on your location. Once your order ships, you'll receive tracking information so you can follow its progress. If you have questions about timing for a specific order, reach out and we’ll get things sorted out for you.

SimplyAED ships to all provinces and territories across Canada. Please note that we do not ship outside of Canada, and additional charges may apply to regions only accessible by air.

We work with reputable Canadian carriers to get your order to you. The courier used for your order will be confirmed when your tracking information is sent.

You bet! Online orders of $99.00 or more (before taxes) qualify for free ground shipping anywhere in Canada. Orders under $99.00 have a flat rate shipping fee of $16.95.

When you need your AED in a hurry, expedited shipping is available on select products. Additional charges may apply. If you need your AED urgently, contact us right away and we'll do everything we can to help.

Ordres

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Warranty coverage varies by manufacturer and model. Details for each device can be found on its product page. If you have questions about the warranty on a specific AED, give us a call and we can chat about what's covered.

If you think your AED may have a warranty issue, contact us ASAP. Our team will help you understand what's covered and walk you through the next steps to get it resolved.